Public security

Police

The municipality of Arundel is served by theSurete_du_Quebec_Flag copy Sûreté du Québec based in Sainte-Agathe-des-Monts, in accordance with an agreement between the Ministry of Public Security and the MRC des Laurentides in regards to the provision of police services by the Sûreté du Québec in the territory of the MRC des Laurentides.

In case of emergency, call 9-1-1 or *4141 ( for mobile phone ).

If you are a victim of nuisance outside the opening hours of municipal offices, contact the Police Department of Sainte-Agathe-des-Monts at 911 or number here below. The police are able to enforce municipal by-laws regarding nuisances.

Address:
501 Léonard Street
Sainte-Agathe-des-Monts (Québec) J8C 2Y5

Tel: (819)310-4141

General information: 819-326-3131
Schedule: Monday to Friday from 8:30 a.m. to 4:30 p.m.

Collect calls are accepted for residents of municipalities served by them.

Service point in Huberdeau

The service point in Huberdeau City Hall allows citizens from the western sector of the MRC des Laurentides (including Arundel) to meet a policeman. Do not hesitate to use this service point to avoid travel to the regional office of Sainte-Agathe-des-Monts.

Fire Department

NEW Fire department

In place since January 1st, 2017, the Régie Incendie Nord Ouest Laurentides (RINOL) brings together the fire departments of the following 8 municipalities:

  • Saint-Faustin-Lac-Carré
  • Lac-Supérieur
  • Montcalm
  • Arundel
  • Huberdeau
  • Amherst
  • La Minerve
  • La Conception

Municipalities have retained ownership of existing buildings, but staff, equipment and vehicles are now under the direction of the new Board.

In case of fire, you must dial 9-1-1

RINOL contact information
737, rue de la Pisciculture, C.P. 437
Saint-Faustin-Lac-Carré (Québec) J0T 2J0
Phone : 819 717-4320
Fax : 819 717-4327

Emails and telephones:

Links to reference documents

Contract management

Minutes:

Avis publics

RINOL’S By-laws

First responders

First responders are designated individuals with specific training to intervene in emergency situations as determined in the intervention plan of the municipality of Arundel.

First responders are local residents who rotate on a schedule of availability to ensure that there is always an agent available to get to the scene of an incident. The first responder is, most of the time, the first person to arrive on the scene. His/her role is to accompany the victim until the arrival of regional or sub regional emergency services.

Service calls placed for first responders come from the Ambulance Dispatch Center (911)

The purpose for which a first responder service was established in our Village and region was to significantly reduce the time needed to provide primary care in emergencies.

Due to its rapid response, the first responder will assess the condition of the victim and stabilize him in order to prevent any deterioration of its vital conditions while awaiting the arrival of the ambulance or doctor.

The intervention of the first responder ends when the paramedical team is able to take over. However, it may happen that the first responder is asked to assist paramedics in certain situations.

Emergency preparations

In case of prolonged power outages, blizzards, rain and extreme wind or major accident/incident, it is important to be well prepared.

The fire department, municipal employees and first responders are part of the emergency measures committee.

A part of the preparations for emergencies is to educate people to take preventive measures necessary to ensure their well-being in the event of a situation that could disturb their daily lives.

You should undertake some preparations such as a plan in case of emergency, including an evacuation plan. You should be ready to take care of yourself and your family for a minimum of 72 HOURS.

emergency-kitTo that end, you should prepare an EMERGENCY KIT containing most of the following items:

  • Battery operated or crank radio with extra batteries
  • Flashlights with spare batteries
  • Sleeping bags or blankets (one blanket or one sleeping bag per person)
  • Water for 3 days – a minimum of two liters of water per person per day
  • Food for 3 days – such as ready-to-eat canned food, energy bars and dried foods
  • Infant formula for nursing babies
  • Manual can opener
  • Portable stove and fuel (never use a barbecue indoors)
  • First Aid Kit
  • Candles and matches / lighters
  • Bunch of keys for car and home
  • Basic tools (hammer, pliers, fixed-aperture wrench, screwdrivers, work gloves, etc.)
  • Whistle (to attract attention)
  • A bit of cash in small bills and change for payphones
  • Cell phone or phone with buttons / automatic in case of power outages.
  • Important documents and personal identification
  • Clothing and footwear (one spare)
  • Prescribed drugs
  • Toilet paper and other personal hygiene supplies
  • Plastic garbage bags
  • Extinguisher in good condition and smoke detectors
  • Firewood
  • Generator (especially for sump pumps)
  • Plan for the specific needs of your family, such as extra provisions for:
    • Babies and young children – diapers, etc.
    • Children – some small toys, books, cards or games
    • Seniors – required medicines
    • Animals – dog food/cat shelter
  • In your car prepare a small emergency kit

We can all benefit from being ready for emergencies. Consult the site www.preparez-vous.ca

Prevention and safety advice

Accidents involving hazardous materials

Drinking water contamination or shortage

In case of fire

Forest fire

Floods

Winter Power Failure

Earthquake

Strong winds

Insurance after Disaster

In case of emergency, are you ready?

You are responsible for your safety

What should you do after heavy rains or floods?

Living in areas prone to landslides: take precautions in terms of land use

CAUTION is the most beautiful Christmas present!